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FAQ: GENERAL Questions

1. Can I get a deduction on my home owner’s insurance?

Apx cannot guarantee any specific amount that a customer will save on their home owner’s insurance. Savings vary from state to state, company to company and person to person.

If you call Customer Support and provide the name and fax number or address of your insurance agent we will be happy to send a Certificate of Security System Installation to you or your insurance agent.

2. How do I get a permit?

Contact your local police department on their non-emergency line and tell them that you have just had a security system installed.

3. I have received my alarm permit number. What do I need to do next?

Please contact our Customer Support and we will update your account with that number.

4. Why do you send people door to door?

The reason that we send door-to-door representatives is because we can specifically target an area we want to do business in. We only offer promotional systems to home owners in specific markets. Also, because we do not spend millions of dollars on advertising, we are able to offer better promotions and more free equipment to our customers.

5. Why do you have to pull my credit?

With our initial investment of $1200 - $2000, it is important for us to verify a potential customer’s credit score so that we can make sure that we can rely on you to consistently make your monthly payment. Credit scores have always been a strong indicator of how well people pay their bills.

6. How long is my contract?

All of Apx Alarm Contracts have an initial term of Five (5) years with an automatic renewal of one year.

7. How long have you been in business?

Apx Marketing was founded in 1990 and began selling alarms in 1997. Apx Alarm was established in 1999.